Inhaltspezifische Aktionen

Workshop: Conflict and Negotiation Management

The course will address different types of conflicts and conflict management and prepare you for difficult situations, which may arise in your future.

Wann

28.10.2024 von 09:00 bis 12:00 (Europe/Berlin / UTC100)

Alle Termine

28.10.2024 von 09:00 bis 12:00
29.10.2024 von 09:00 bis 12:00

Wo

online

Name des Kontakts

Telefon des Kontakts

0641-99-18300

Termin zum Kalender hinzufügen

iCal

 

 

Überblick

  • Montag, 28.10.2024, 09:00 - 12:00
  • Dienstag, 29.10.2024, 09:00 - 12:00
  • online
  • alle GGN Mitglieder
  • Dr. Dirk Palm
  • Englisch

 

Kursbeschreibung

In academia, as well as in other areas, sometimes conflicts are unavoidable. To get to effective and constructive solutions concerning conflicting interests it is important to know how to deal with conflicts. The course “Conflict and Negotiation Management” will address different types of conflicts and conflict management and prepare you for difficult situations, which may arise in your future.

Aim: In any environment, people follow different interests. The conflict between these interests is unavoidable, but conflicting interests are not necessarily a problem. Conflicts are crucial for any organization that wants to develop. They draw attention to problems which require solutions – be it social, managerial or scientific solutions.
This seminar introduces different models of conflict management. The models show that conflicts can be understood in many different ways.

The seminar also provides tools and practices to detect conflicts at a very early stage, when they are still manageable. Participants will learn and practice to use these tools for detecting and solving conflicts in a competent and solution-oriented way. 

Content:

Conflict diagnosis

  • Understanding conflicts
  • Mindmapping as a tool for understanding the roots of a conflict
  • Addressing conflicts
  • The escalation pattern

Models of conflict management

  • Assertiveness and cooperativeness
  • Distribution and integration
  • Activeness and agreeableness
  • Concern for self, concern for others

Solving conflicts

  • Conflict situations – reactions to conflicts
  • Conflict management styles
  • Conflict resolution techniques
  • Exercises

 

Der Referent

Dr. Dirk Palm has been teaching young academics for many years, mainly for other Graduate Schools in Germany and taught Media Management at “bbw Hochschule“ of Applied Sciences, Berlin. He runs his own publishing house “Palmedia Publishing Services“ in Berlin.

 

Anmeldung

Registration via