Activity 3 – Goal 1
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HF3 – Goal 1: Digital development at JLU will be based on powerful IT governance and IT security structures that will be continuously adapted to new requirements.
As a basis for digital transformation, JLU adopted the IT Governance and Security Strategy in 2021. According to this, JLU aims to continue developing and establishing a comprehensive security concept in accordance with ISO 27001 based on proven recommendations for IT baseline protection. The new position of information security officer (ISB, Informationssicherheitsbeauftragte/r) will be responsible for its conceptual planning. Implementing appropriate measures will have an impact on all internal processes and will affect all university departments and service dimensions. This will result in a constant need for measures to raise awareness and ongoing training for JLU members.
Figure HF3Z1: Illustration of the IT governance structures to be established.Successful digital change requires a holistic transformation of the entire university. Responsibility for driving this change lies with all organizational units. In particular, managers are called upon to actively support all employees in transitioning to a digital workplace. The heterogeneous workforce requires an open culture of communication in which employees with their various skills and backgrounds are supported in a manner specific to each audience. Here, the interest groups play a central role, as does the personnel development department. The latter provides continuously enhanced, audience-oriented programs for developing digital skills.
These and other measures will support cultural change within the administration, which will become a modern, digitized service provider for the entire university. It is essential that all stakeholders be involved in the digital transformation.
Subgoals and Indicators
Subgoal HF3 – 1.1.
JLU will strategically prepare and implement new IT governance structures. In doing so, it will make long-term resource decisions in the area of digital transformation.
Indicator HF3 – 1.1.1.
By 2023, JLU will establish a
W3 professor of IT Management
, who is also the
chief information officer (CIO)
and head of the
IT service center (HRZ;
Hochschulrechenzentrum
)
.
Indicator HF3 – 1.1.2.
JLU establishes IT architecture management by 2024.
Indicator HF3 – 1.1.3.
JLU will have enhanced IT governance and committee structures in place by 2025.
Indicator HF3 – 1.1.4.
JLU will permanently establish a
Digital Transformation Office
by 2023 for effective networking and continuous collaboration with the universities in Hessen.
Indicator HF3 – 1.1.5.
JLU will reorganize the HRZ by 2025 based on a full-scale evaluation.
Subgoal HF3 – 1.2.
JLU will place a special focus on aspects of
information security
(ISB chair, ISMS manager), thereby ensuring strategic ongoing development of IT security measures, etc.
Indicator HF3 – 1.2.1.
JLU will establish a W2 chair for IT security in conjunction with the position of university-wide
information security officer (ISB)
by 2024. An ISMS manager will support this position.
Indicator HF3 – 1.2.2.
JLU will implement appropriate guidelines to increase the level of IT security by 2024 and regularly establish measures to increase the awareness of users towards IT security measures (awareness training, recommendations for action, etc.).
Subgoal HF3 – 1.3.
JLU will strive for holistic transformation at all levels to ensure successful digital transformation. All employees should be involved in this process.
Indicator HF3 – 1.3.1.
JLU will have established a training program for employees with management tasks and project-related tasks, as well as for administrative employees, in the field of digital mindset (and digital leadership) by 2026.
Indicator HF3 – 1.3.2.
JLU will offer interdepartmental exchange formats on digital transformation and digital working methods at regular intervals (at least twice a year) by 2024.
Indicator HF3 – 1.3.3.
JLU will have developed a cloud strategy for the administration by 2026, reviewed it from a data protection perspective, and adopted it.
Indicator HF3 – 1.3.4.
JLU will roll out three collaboration tools university-wide by 2024 and make them available to all employees (e.g., for file sharing, collaborative work, and unified messaging).