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User Accounts by Groups of Persons

Do you work at JLU and want to know how to get your account (username and password)? What do you have to do if you change your personal information and what must you keep in mind if you leave the university? We will answer these questions on this page.

The automatic creation of HRZ accounts is currently only available for individuals with a JLU personnel number (persons recorded in the JLU personnel system) who have a start date at JLU later than September 15, 2024 (date the contract begins). All other individuals are kindly asked to continue submitting an HRZ user application. The IAM team is working on enabling other groups of individuals to receive an HRZ account automatically and without a separate application process soon. We appreciate your understanding and thank you for your patience.

 

Eligible Groups of People and How to Receive Account Data

At JLU, various groups of people are active in research and teaching. Here you will find an overview of who can obtain an HRZ account and through which process. Note: Accounts are set up for individuals who are members or affiliates of Justus Liebig University according to Para. 32 of the Hessian Higher Education Act.

Civil servants, salaried employees, and assistants

As soon as Department C enters the personal data for civil servants, salaried employees, and assistants into the SAP personnel system, the account creation process begins. You will automatically receive an email a few days before your contract begins at the email address you provided in your application. Please follow the instructions in the email to activate your account and obtain a username and password. 

Who else belongs to this group of individuals? This group also includes guest professors, interim professors, substitute professors, Liebig professors, and scholarship holders from Faculty 11. 

Duration: The account will be set up for the duration of the contractual relationship. No extension is possible.

Note regarding UKGM-administered state employees: In the future, you will also automatically receive an account and a staff ID card (with photo). Unfortunately, there is currently no automated method for this. Therefore, you must continue to manually apply for your account and will initially only receive the non-personalized JLU chip card in accordance with the old method.

Lecturers, senior instructors

The responsible dean's office enters lecturers, adjunct professors, honorary professors, and private lecturers into the SAP personnel system. If there is an entry for the corresponding semester, you will automatically receive an email a few days before the semester starts at your personal email address. Please follow the instructions in the email to activate your account and obtain a username and password. 

Duration: The account will be set up for the current semester plus six months.

Doctoral students (without employment contracts)

Option 1 - Enrollment in the doctoral program: The account will be automatically extended upon re-registration. All information regarding enrollment can be found here.

Option 2 - Admission letter from the doctoral committee: The document must be submitted with the HRZ user application. In psychology, veterinary medicine, and human medicine, the supervisory or doctoral agreement must also be attached.

Duration: The account will be set up for the duration of the doctoral project (usually three years from the admission letter date). The supervisor may informally request an extension of one year.

Habilitation candidates (without employment contracts)

Together with the HRZ user application, an informal confirmation from the responsible dean's office regarding the expected duration of the habilitation project must be submitted.

Duration: The account will be set up for the duration of the habilitation project. The dean's office can informally request an extension.

Scholarship holders from Faculties 01-10

Together with the HRZ user application, the approval notice for the scholarship must be submitted. For scholarships that external institutions, not JLU, are funding, an informal confirmation from the professor is also required, stating that the individual is working at JLU.

Duration: The account will be set up for the duration of the scholarship. No extension is possible.

Scholarship holders from Faculty 11, cf. 'Civil servants, salaried employees, and assistants' above.

Guest researchers, interns

Department C3 must draw up a suitable contract. Once Department C enters the personal data into the SAP personnel system, you will automatically receive an email a few days before your contract begins at your personal email address. Please follow the instructions in the email to activate your account and obtain a username and password. 

Duration: The account will be set up for the duration of the contractual relationship. No extension is possible.

Temporarily assigned personnel

Department C3 must enter civil servants and salaried employees that have been temporarily assigned to JLU Giessen from another organization into the SAP personnel system. You will automatically receive an email a few days before your contract begins at your personal email address. Please follow the instructions in the email to activate your account and obtain a username and password. 

Duration: The account will be set up for the duration of the temporary assignment. No extension is possible.

Staff from collaborating non-university institutions (external) 

Guest accounts can be set up for staff from institutions with which JLU has a cooperation agreement. Along with the HRZ user application, the employment contract must be submitted (financial details may be redacted).

Duration: The account will be set up for a maximum duration of the contractual relationship. No extension is possible.

Special condition for UKGM personnel: For individuals with a UKGM contract, the upper third of the last UKGM payslip must be submitted together with the HRZ user application (without amounts). If a payslip is not yet available, the employment contract can alternatively be submitted (financial details may be redacted) along with the personnel number.

Alumni and former employees

The alumni service has not been available since the cyber attack. As a result, accounts for former members and affiliates of JLU can no longer be created or extended. Email forwarding is also not possible. The service is currently being fundamentally revised and redesigned.

Retired professors (emeritus)

Existing accounts can be used for a lifetime. For an extension, an informal email to . The account can be used for two years initially and can be extended upon request every two years if needed.

Duration: The account can be used for a lifetime. An extension must be requested every two years.

Personnel with a service contract

Individuals with a service contract are neither members nor affiliates of Justus Liebig University Giessen. Instead, they provide external services. Therefore, no account can be created.

 

Questions Regarding the HRZ Account

I am working at JLU. How do I obtain an HRZ account?

Depending on which group you belong to, you will receive your HRZ account automatically or upon request (HRZ user application). All important information can be found above in the tab for your respective group.

I have previously worked at JLU and am resuming this position after a break. Is my old account still valid?

Whether your account is still valid depends on how long it has been since your departure from JLU. If it has been more than 15 months, you will receive a new account. If it has been less than 15 months, your old account will be reactivated.

I forgot my password. How can I reset it?

Depending on the group of persons, there are different ways to proceed if you have forgotten your password.

Students and enrolled doctoral students, , staff with a JLU personnel number, lecturers, Senior instructors, scholarship holders from Faculty 11, guest researchers, interns, temporarily assigned personnel, retired professors Doctoral students (without employment contracts) , habilitation candidates, scholarship holders from Faculties 01-10, UKGM-administered state employees, staff from collaborating non-university institutions (external) 

If you have already answered your security questions, you can reset your LDAP/network password using them. To reset your password using the security questions, please follow this link: https://iam.uni-giessen.de/sspr/public/forgottenpassword

If you have not yet answered your security questions or do not remember the answers, please follow the instructions in column 2. 

You have two options for resetting your password:

  1. You can have the password reset on-site at the HRZ. The password reset is possible from Monday to Friday from 6 a.m. to 7:30 p.m. at the HRZ service desk.
  2. You can use the video identification procedure. For this, a PC/laptop with a webcam, microphone, and a good internet connection is required. Please use the video identification procedure only if it is not possible for you to appear in person at the HRZ. Reasons for this could be a very long journey or health reasons. To participate in the video identification procedure, you must fill out the following online form: https://www.uni-giessen.de/jluoffline/kontakt/videoidentantrag/

In both cases, you will need a valid official photo ID (identity card, passport, visa).

I am changing the department within JLU where I work. What happens to my account?

Your user ID remains the same. If you still have an email address in the format Firstname.Lastname@subdomain.uni-giessen.de, it will change to the shortened form (Firstname.Lastname@uni-giessen.de) after your transfer. Here you can find additional information on the simplification of e-mail subdomains.

My name has changed. Whom do I need to inform?

Individuals with a JLU employee number (see groups of people) should contact the responsible section in Department C (civil servants, salaried employees, and student assistants) or the relevant dean's office (lecturers and senior instructors). After the data has been updated in the personnel system, your email address will be automatically adjusted

All other groups of people should please contact the help desk of the IT Service Center

I have moved. Whom do I need to inform?

The address change has no impact on your account; everything remains the same. However, please inform the department responsible for you (Department C, dean's office, etc.).

When will I receive a simplified subdomain? 

As part of the transition, the subdomains of JLU will be simplified. New employees will therefore receive an e-mail address ending in "@uni-giessen.de". More information can be found in the FAQs regarding the simplification of the subdomain.

My contract has been extended. What do I need to do?

If you have an SAP employee number, you don't need to do anything else. Your account will continue to operate normally. All other groups of people should please contact the help desk of the IT Service Center

I am no longer working for JLU. Can I still use the university's systems?

The day after your departure, your account and thus access to JLU's systems will be suspended. The only exception are the accounts of lecturers and senior instructors, which remain active for six months after the end of the semester. Therefore, please make sure to secure all your data in a timely manner and inform your contacts that you can soon be reached at a new email address (i.e. your private email address).

An extension of the account is not possible. We ask for your understanding.