Workshop: Conflict and Negotiation Management
The course will address different types of conflicts and conflict management and prepare you for difficult situations, which may arise in your future.
- https://www.uni-giessen.de/en/faculties/ggn/events/workshops/conflict
- Workshop: Conflict and Negotiation Management
- 2024-10-28T09:00:00+01:00
- 2024-10-28T12:00:00+01:00
- The course will address different types of conflicts and conflict management and prepare you for difficult situations, which may arise in your future.
Oct 28, 2024 from 09:00 to 12:00 (Europe/Berlin / UTC100)
Oct 28, 2024 from 09:00 to 12:00
Oct 29, 2024 from 09:00 to 12:00
At a Glance
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Abstract
In academia, as well as in other areas, sometimes conflicts are unavoidable. To get to effective and constructive solutions concerning conflicting interests it is important to know how to deal with conflicts. The course “Conflict and Negotiation Management” will address different types of conflicts and conflict management and prepare you for difficult situations, which may arise in your future.
Aim: In any environment, people follow different interests. The conflict between these interests is unavoidable, but conflicting interests are not necessarily a problem. Conflicts are crucial for any organization that wants to develop. They draw attention to problems which require solutions – be it social, managerial or scientific solutions.
This seminar introduces different models of conflict management. The models show that conflicts can be understood in many different ways.
The seminar also provides tools and practices to detect conflicts at a very early stage, when they are still manageable. Participants will learn and practice to use these tools for detecting and solving conflicts in a competent and solution-oriented way.
Content:
Conflict diagnosis
- Understanding conflicts
- Mindmapping as a tool for understanding the roots of a conflict
- Addressing conflicts
- The escalation pattern
Models of conflict management
- Assertiveness and cooperativeness
- Distribution and integration
- Activeness and agreeableness
- Concern for self, concern for others
Solving conflicts
- Conflict situations – reactions to conflicts
- Conflict management styles
- Conflict resolution techniques
- Exercises
The Trainer
Dr. Dirk Palm has been teaching young academics for many years, mainly for other Graduate Schools in Germany and taught Media Management at “bbw Hochschule“ of Applied Sciences, Berlin. He runs his own publishing house “Palmedia Publishing Services“ in Berlin.
