IT Service Centre of Justus Liebig University Giessen
- IT Service Centre of Justus Liebig University Giessen
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Contact
Telephone contact (help desk): 99-13100
Address
How to find us
E-mail
Opening hoursThe English version of our website is under construction. As a workaround, we therefore kindly ask you to use automatic translations of our German website. Your web browser can do this for you:
- Translate web pages in Firefox
- Translate web pages in Chrome
- Translate web pages in Safari on Mac, iPhone and iPad
Unfortunately, we cannot guarantee the accuracy of automatic translations.
Below you can find English versions of selected topics. If you need more information or assistance, please contact our IT Support team (see above).
IT Support
If you need IT support or would like to report an IT security incident, please contact our IT Helpdesk:
By phone: 0049-641-13100
By email: support@hrz.uni-giessen.de
Our service hours are Monday to Friday from 8:00 am to 4:30 pm.
Outside of our service hours, you can leave us a voicemail and we will call you back at the start of the next service period. The voicemail service is monitored over the weekend. If your message is classified as an emergency, you will receive a recall. Please make sure to provide a recall number.
Current IT Announcements
Our latest updates are available in English. Please refer to our German homepage for all announcements including English translations.
New Students
If you are a new student at JLU Giessen, please refer to our Setup Brochure for a quick start guide to our digital systems and services.
Web Conferencing System Big Blue Button (BBB)
For information on our web conferencing system BigBlueButton (BBB),please click here
